Return and Refund Policy

At Khariji Madrassa Nowarul Ulum Dighaltari, we are grateful for your support and contributions. As a nonprofit organization, we use donations to fund educational, religious, and welfare activities. We strive to ensure transparency and donor satisfaction.

Please read our Refund and Return Policy carefully before making any donations.

1. Donations Are Non-Refundable

  • All donations made to Khariji Madrassa Nowarul Ulum Dighaltari through our website or any other official means are non-refundable.

  • Once a donation is made, it cannot be canceled or returned, whether it was made online, offline, or through third-party platforms.

2. Errors in Donation Amount

If you believe that an error has occurred in your donation (such as a duplicate transaction or incorrect amount), please contact us within 7 days of the transaction. We will review your request and may issue a refund only if:

  • The donation was made in error or a technical issue occurred

  • A duplicate donation was made

  • A wrong amount was charged due to a payment gateway failure

Note: Refund decisions are at the sole discretion of the NGO’s management.

3. Mode of Refund (If Applicable)

  • If your refund request is approved, the amount will be refunded to the original payment method (bank account, credit/debit card, or UPI).

  • Processing time may vary based on your bank or payment provider (usually 7–10 business days).

4. No Return Policy for Services or Receipts

  • As donations are not linked to the purchase of any product or service, no returns or exchanges apply.

  • Donation receipts once issued cannot be canceled, reissued with new amounts, or modified.

5. Contact Us

If you have any concerns or wish to request a refund for a genuine issue, please contact us at:

📧 Email: mohammadali123sk@gmail.com
📞 Phone: 9954837616
🏠 Address: Khariji Madrassa Anowarul Ulum Dighaltari, located in Dighaltari, Dhubri District, Assam.

Please provide:

  • Your full name

  • Donation transaction ID

  • Date and amount of donation

  • Reason for refund request

6. Policy Changes

We reserve the right to change this Refund Policy at any time without prior notice. Any updates will be published on this page with a revised effective date.

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Donation Total: ₹250.00